SGV hosts Robotics-AI and Inclusive Innovation roundtable

(SGV) recently conducted a roundtable discussion on Robotics–Artificial Intelligence (AI) and Inclusive Innovation. Organized through the collaboration of the Financial Services Organization (FSO) Advisory group and Advisory Performance Improvement (PI), the event was SGV’s second knowledge-sharing activity on Financial Technology (FinTech) following the FinTech Forum held last year. Several company executives and C-suite members from the financial and business process otsourcing (BPO) industries participated in the roundtable.

The event explored robotic process automation (RPA)’s potential and discussed its advantages and possible applications for shared service centers, government supporting institutions, global in-house centers (GICs) and BPOs. It also aimed to introduce AI and machine learning to the audience.


Assurance Partner Janet Paraiso, EY India Head of Robotics and Analytics Kartik Krishnan, FSO Advisory Partner Ian Lauron, DOST Philippine Council for Industry, Energy and Emerging Technology Research and Development Executive Director Dr. Carlos Primo David and FSRM Advisory Partner Francis Lumbres

FSO Advisory Partner Ian Lauron (CGL) opened the meeting and touched upon the opportunities in robotics. He also emphasized the importance of discussing robotics beyond the enterprise perspective and to assess its effect in a nationwide context.

Guest speaker was EY India Head of Robotics and Analytics Kartik Krishnan, who discussed RPA from different standpoints. Some of the key benefits of automation raised were cost reduction, increase in efficiency, compliance and quality, and accelerated innovation and growth.

Department of Science and Technology (DOST) – Philippine Council for Industry, Energy and Emerging Technology Research and Development Executive Director Dr. Carlos Primo David gave updates on the DOST’s projects and programs highlighting the Philippine Government’s Inclusive Innovation initiative. Dr. David also shared DOST’s goal to be part of the next wave of innovation: data, connectivity and intelligence – including the Internet of Things and AI.

The roundtable discussion was organized by CGL, Advisory-PI Partner Kaye Macaisa, and FSO Advisory Associate Irsyad Kautzar Stamboel with the support of FSO Assurance Senior Managers Cathy Biliran and Veronica Arce, and Manager Marco Obias, Advisory-PI Manager Monica Ulila and Senior Associate Wira Mira Paule, and GCR Senior Associate Mark Chiu.