GDS Philippines launches Automation Central

In line with SGV’s goal to deliver exceptional client service and demonstrate world-class Filipino talent to more EY offices around the world, the Global Delivery Services (GDS) Philippines launched its Automation Central last 26 January in Manila. Established as EY’s institutional response to the growing technological needs of businesses, the GDS Automation Central aims to build a digital workforce to support our highest performing teams. GDS professionals will be at the forefront of exploring and adopting emerging technologies to help improve efficiency, reduce costs and enhance quality through Robotic Process Automation (RPA). The RPA is a technological application that allows employees to configure computer software, to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.

EY Automation Services Global Head Deepak Swaroop highlighted three key factors – scale, technology and transformation – that the GDS Automation Central will focus on as EY continues to move forward. Following the launch in India last December 2016, the Philippines is the second location tapped to advance EY’s RPA agenda across Asia-Pacific and the globe.

SGV Chairman Vic Noel shared how the GDS Automation Central is well-suited to SGV’s culture of continuous learning given today’s fast-paced knowledge-based digital ecosystem. SGV Managing Partner Itos Cruz also spoke at the launch, highlighting that the new facility is a testament to Filipino talent.

The launch was followed by a town hall session on the GDS Client Service and Enablement Services.

Click here to learn more about GDS and its Automation Central.